Contact us

Don't be shy - say hi!
Our team is only a call, email or form away. We're here to help you.

Find answers right now

Got a question about your invoice? Need the bank account details? You’ll find all this and more on our support page - check it out.

Call us on free on:

0800 845 000

Postal address

Team BringChange – Customer Support
PO Box 106 888
Ecotricity Limited Partnership
Customs Street, Auckland 1010

Get in touch

No query is too big or too small. Simply enter your details and tell us how we can help and someone in the team will be in touch soon.

Other enquiries

Media enquires

For media enquiries get in touch with

[email protected]


To make a complaint get in touch with

[email protected]

Have a complaint?

Have a complaint?

Please get in touch with our team on 0800 845 000. For any unresolved complaints, Utilities Disputes is a free and independent disputes service and can be contacted on 0800 22 33 40 or on their website.

Have a complaint?

Unsure if you are on the best plan possible?

Give us a call on 0800 845 000 or check on Powerswitch. They are a free and independent energy price comparison site. Follow the link to make sure you're on the right plan for your needs.