Contact us
Don't be shy - say hi!
Our team is only a call, email or form away. We're here to help you.
Our team is only a call, email or form away. We're here to help you.
Find answers right now
Got a question about your invoice? Need the bank account details? You’ll find all this and more on our support page - check it out.
Email us
bring.change@ecotricity.co.nzPostal address
Team BringChange – Customer Support
PO Box 106 888
Ecotricity Limited Partnership
Customs Street, Auckland 1010
Get in touch
No query is too big or too small. Simply enter your details and tell us how we can help and someone in the team will be in touch soon.
Other enquiries
Have a complaint?
Please get in touch with our team on 0800 845 000. For any unresolved complaints, Utilities Disputes is a free and independent disputes service and can be contacted on 0800 22 33 40 or on their website.
Unsure if you are on the best plan possible?
Give us a call on 0800 845 000 or check on Powerswitch. They are a free and independent energy price comparison site. Follow the link to make sure you're on the right plan for your needs.