Important steps to take if you experience a power outage at your site.
1. Before reporting your outage to the local lines company, please ensure all major appliances including, stoves, cook tops, heaters and water cylinders are first switched off. This ensures a safe re-connection once power has been reconnected to your site.
2. Please check the link relating to your area first before calling the lines company. In most cases the lines company will be aware of your outage before reports are received.
Upper North Island
Far North
Top Energy – 0800 867 363
Northland
North Power – 0800 10 40 40
Current Outages
@NorthpowerNZ
Auckland
Vector – 0508 832 867 (0508 VECTOR)
Current Outages
Vector Smartphone Outage app
@VectorLtd
Counties
Counties Power – 0800 100 202
Current Outages
@CountiesPower
Central North Island
Hamilton & Waikato
WEL Networks – 0800 800 935
Current Outages
Te Awamutu
Waipa Networks 07 870 2000
Current Outages
Cambridge
Waipa Networks – 07 827 2000
Current Outages
Thames Valley & Tauranga
Ecotricity – 09 309 8444
Current Outages
@PowercoNZ
Eastern Bay of Plenty / Whakatane
Horizon Energy
Ecotricity – 09 309 8444
Rotorua and Taupo
Unison Network
Ecotricity – 09 309 8444
Gisborne and East Coast
Eastland Energy – 0800 206 207
Hawke's Bay
Unison – 0800 286 476 (0800 2 UNISON)
Lower North Island
Central Hawke's Bay
Centralines – 0800 NO POWER (0800 667 693)
Dannevirke
Scanpower – 0800 808 039
Current Outages
Taranaki, Manawatu, Wairarapa, Whanganui
Powerco
Ecotricity – 09 309 8444
Current Outages
@PowercoNZ
Kapiti and Horowhenua
Electra – 0800 LOST POWER
(0800 567 876)
Current Outages
Wellington
Wellington Electricity
Ecotricity – 09 309 8444
Upper South Island
Marlborough
Marlborough Lines – 03 5777 007
Current Outages
Nelson
Nelson Electricity – 03 546 9256
Current Outages
Tasman
Network Tasman – 0800 508 100
Buller
Buller Electricity
Ecotricity – 09 309 8444
West Coast
Westpower – 0800 300 400
Current Outages
@WestpowerNZ
Central South Island
North Canterbury, Kaiapoi
Mainpower NZ – 0800 30 90 80
@MainPowerNZ
Christchurch and Central Canterbury
Orion Networks
Ecotricity – 09 309 8444
Current Outages
@OrionNZ
Mid-Canterbury / Ashburton
EA Networks
Ecotricity – 09 309 8444
South Canterbury / Timaru
Alpine Energy – 0800 66 11 77
Current Outages
@alpineenergy
Lower South Island
North Otago / Oamaru
Network Waitaki – 0800 440 220
Central Otago / Dunedin
Aurora Network
Ecotricity – 09 309 8444
Southland / Invercargill / Clutha
Powernet – 0800 808 587
