Non Standard Prices

The following prices apply in non standard situations.

  • No Term Agreement Termination – $0
  • Break Fee – residential (if less than 30 days’ notice given) – $150
  • Bond if required – residential – $150 or as required
  • Bond if required – commercial – Quoted
  • Capacity upgrade or downgrade (Commercial) – $140
  • Customer Site Visit – $95
  • Customer site visit – add meter – $95
  • Customer site visit – combine meters – $95
  • Customer site visit – debt recovery – $95
  • Customer site visit – fault – $95
  • Customer site visit – meter accuracy test – $140
  • Customer site visit – meter upgrade to Smart Meter – $30
  • Customer site visit – meter upgrade to Smart Meter Import / Export – $80
  • Customer site visit – Asbestos meter back board replacement – $105
  • Customer site visit – meter relocation – $95
  • Customer site visit – meter replacement – $95
  • Customer site visit – meter resealing fee – $95
  • Customer site visit – new connection or livening – Quoted
  • Customer site visit – vacant property – $95
  • Debt administration – $15
  • Debt recovery – All costs
  • Disconnection – Remote using Advanced Meter – $28
  • Disconnection – Site Visit or After Hours – $95
  • Invoice, paper copy – $4
  • Meter removal – $50
  • Meter site verification – $22
  • New Site Establishment – $90 plus third party costs
  • Payment dishonour – $10
  • Reconnection – Remote using Advanced Meter – $28
  • Reconnection – Site Visit or After Hours – $95
  • Special or final read – $25
  • Temporary builder’s supply – Quoted
  • Term Agreement termination Residential – $95
  • Term Agreement termination Commercial – 10% of remaining contract value